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TAKE HOME A UNIQUE PIECE OF AUSTRALIAN ART FROM THE ELIZABETH KATE COLLECTION
HOW DO I ORGANISE SHIPPING AND WHAT IS THE COST?All shipping for any of my artworks, gifts and prints is no extra cost for orders within Australia. Once you place your order, you will be asked for your delivery details, and the rest is taken care of! For international orders, shipping will be calculated once you put in your delivery address and await your OK before the order proceeds.
HOW LONG WILL I HAVE TO WAIT FOR MY PRINT OR GIFT ONCE IT IS ORDERED?By using a 'print-on-demand' system, as soon as you order your beautiful print or gift, it is immediately sent to one of my suppliers for printing and typically ships within a couple of days. However, because all my prints and gifts go straight from my suppliers to you, delivery times are variable depending on where I have been able to source each product. Being a local Australian artist, I have tried to source Australian suppliers, however some do come from overseas with longer shipping times. While most prints, mugs, and greeting cards arrive within a week or two, some other gifts may take a little longer. If you are concerned at all with one of your orders taking a little longer to arrive, do not hesitate to contact me and I will make sure it is on it's way!
WHAT HAPPENS IF MY PRINT OR GIFT IS DAMAGED DURING TRANSPORT?I know there is nothing more disappointing than opening a package you've been so excited about, only to discover it is damaged. While I have been impressed with the packaging and quality of delivery with all my suppliers, I know there can always be exceptions. Should any of your prints or gifts become damaged in transport, please send me a photo of the damage and I will send you a replacement.
WHAT IF I CAN'T DECIDE?I know the feeling! So many beautiful things to choose from! Because I work in collections, the pieces do work quite well together - so why not order both?! However, if you do make a purchase, get it home and decide a different piece really would suit your space better, I'm happy to make an exchange at just the cost of the shipping.
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